Privacy Policy

1. Who we are

CopywriterLabs ("we," "us," "our") is a copywriting studio based at 115 Mullen Ave, Lima, OH 45801, USA. This policy explains what personal information we collect through copywriterlabs.com, why we collect it, and what choices you have.

2. Information we collect

We collect information you give us directly:

• Contact form: your name, email address, phone number (if you provide it), company name (if you provide it), and any project details you share with us.
• Checkout: your name, email address, phone number (if provided), company name (if provided), and billing address (street, city, state, postal code, country), collected to process your order and generate an invoice.
• Payment: our checkout currently runs in demo mode. No payment card information is collected, stored, or transmitted by this site in its current configuration.

We also collect limited technical information automatically, but only after you consent to analytics cookies (Section 4): pages visited, general device and browser type, and approximate location derived from IP address, via Google Analytics 4.

3. How we use your information

We use the information above to:

• Respond to contact form submissions and quote requests
• Process and fulfill orders placed at checkout, including invoicing and delivering your project
• Communicate with you about a project you've purchased or inquired about
• Understand, in aggregate, how visitors use this site, so we can improve it (only where you've consented to analytics)

We do not use your information for automated decision-making, and we do not sell your personal information.

4. Cookies and analytics

This site uses two categories of cookies and similar storage, described in full in our Cookie Policy:

• Essential: required for the site to function — remembering the contents of your cart and your cookie preference itself. These are set automatically and cannot be disabled.
• Analytics (Google Analytics 4): helps us understand aggregate site usage. This is blocked by default and only loads after you actively opt in through the cookie banner or Cookie Settings. You can withdraw consent at any time; see our Cookie Policy for how.

5. How we share information

We share information only where necessary to run the business:

• With a payment processor, if and when real payment processing is enabled on this site (it is not, as of this policy's last-updated date)
• With Google, as the operator of Google Analytics 4, solely for aggregate analytics, and only after you consent
• Where required by law, or to protect our legal rights

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

6. Data retention

We keep contact form submissions and order records for as long as reasonably necessary to respond to your inquiry, fulfill and support your order, and meet our own legal and accounting obligations. If you'd like your information deleted sooner, contact us using the details in Section 10 and we'll do so unless we're required to keep it (for example, for tax records).

7. Your privacy choices

Regardless of where you're located, you can ask us at any time to:

• Tell you what personal information we hold about you
• Correct inaccurate information
• Delete your information, subject to our legitimate need to retain records (for example, completed orders, for accounting purposes)
• Opt out of analytics cookies, at any time, through the "Cookie settings" link in the site footer

We don't sell personal information, so there's no "opt out of sale" request to make — there's simply nothing to opt out of.

8. Children's privacy

This site is intended for business use and is not directed at children. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, contact us and we'll delete it.

9. Changes to this policy

We may update this policy as the site or our practices change. The "Last updated" date at the top reflects the most recent revision. Material changes will be reflected here; continued use of the site after an update means you accept the revised policy.

10. Contact us

Questions about this policy or your information: support@copywriterlabs.com, (983) 270-2731, or 115 Mullen Ave, Lima, OH 45801, USA.